Empowering the UK public sector

With digital solutions and innovative services

To deliver better outcomes for UK citizens

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Welcome to SSCL

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We’re the largest provider of critical business support services for Government, Ministry of Defence, Metropolitan Police Service and the Construction and Training Board (CITB).  We deliver core and specialist solutions for the public sector, including: 

  • Pensions Administration 
  • HR and Payroll 
  • Finance and Accounting 
  • Resourcing Services
  • Contact Centre 
  • Data Insight and Procurement

Convenience, choice and a great user experience – our solutions ensure vital services are delivered on time, at the right time, every time. 

Increased certainty and reduced risk – our experience and track record of success means we deliver innovative services that drive cost and efficiency savings for all our clients.

Interested?  Get in touch via our Contact form to find out how SSCL’s innovative services can help you to achieve even more.

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Our Vision

Empowering the UK public sector with digital solutions and innovative services to deliver better outcomes for UK citizens

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Our Values

Our values underpin everything that we do:

Excellence - we set the bar high to achieve long-term success for colleagues and customers.

Community - we care about making a difference in our local and professional communities.

Respect - we do the right thing, in an honest, fair, and responsible way.

Teamwork - we are strongest when we work as a team.


Public and private sector experience
SSCL is a 2,800-strong team of highly skilled experts. Our people have a unique blend of public and private sector experience so we’re well-placed to understand your needs and priorities. We’re adept at delivering your plans while fitting into your ways of working.

Customer First approach
We are delighted to have gained Great Place to Work® awards in 2022. Our ‘Customer First’ performance culture means we focus on making a positive and sustainable social impact.

Efficient and value-for-money
We’re proactive, always making suggestions for efficiencies and improvements. Everything is tailored to your unique needs, from high-level strategic thinking through to everyday service delivery. At all times, value-for-money and service excellence come as standard.


The right solutions at the right time
We’re a strategic delivery partner, evolving and enhancing our range of services to meet your changing needs. Our Technology, Innovation and Advisory solutions deliver against your specific requirements, ensuring we can shape delivery processes that work for you and your users.


Assured Digital innovation
We deliver automation, robotics, vetting and artificial intelligence services to our clients. We know that client expectations, business challenges and technology are ever-changing. That’s why we continually optimise the use of innovation and technology in our services to our clients and customers.

From helping clients transition to cloud-based solutions to automating routine tasks using Robotic Process Automation (RPA), we’ve got the expertise and skills to meet your current and future needs.

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Our Journey

Delivering assured savings and efficiencies across public services
SSCL is a story of success. We exist to deliver savings and efficiencies to Government, the Police and Defence sector



The beginning

SSCL was created in 2013 as a unique joint venture between Sopra Steria and the UK Cabinet Office



We started providing critical business support services for:
• The Department for Work and Pensions, (DWP)
• The Department for the Environment, Food and Rural Affairs (DEFRA) and its agencies, the Environment Agency (EA)
• The Cabinet Office
• The Department for Education (DfE) and
• The Health and Safety Executive (HSE)



The Ministry of Justice (MoJ) and the Home Office (HO) joined the SSCL family



We were delighted to welcome the Metropolitan Police Service (MPS), resulting in the creation of SSCL Police



The Construction Industry Training Board (CITB) joined SSCL



We welcomed the Ministry of Defence (MOD) as a client. As a result, we launched SSCL Defence


2022 onwards

Today, we’re shaping the future of public services across the UK, delivering brilliant core services whilst adding value to insight and data driven decision making.

We work alongside our clients to deliver targeted and measurable social impact aligned to departmental priorities.

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Our clients

We’re proud to deliver a range of business support services and transformation to the largest Government departments, the Metropolitan Police Service and the Ministry of Defence. Our clients include:


Where we're based

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Nationwide coverage
Our colleagues are based throughout the UK. Our six Centres of Excellence in Glasgow, Blackpool, Newcastle, York, Newport and Gosport provide a national base for our people to deliver business critical support services to our many Government and public sector clients. We also have smaller offices in London, Manchester and Bircham Newton.

Our Resourcing Services team manage Recruitment Assessment Centres in Croydon, Kennington and Leeds.


Centres of excellence


Assessment Centres


Kentigern House

65 Brown St

G2 8EX


NEON Building, 2nd Floor

Quorum Business Park

Benton Lane

NE12 8BU



Monks Cross Drive


YO32 9LB


1st Floor

Faraday Court

Faraday Way

Blackpool Technology Park





9th Floor, 8 Exchange Quay



M5 3EJ

King's Lynn

Bircham Newton

King's Lynn


PE31 6RH




Centurion Building

Grange Road


PO13 9XA


Phoenix House

Celtic Springs Business Park

NP10 8FZ


6th Floor

One Bartholomew Close


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Award winning services
We have a strong track record of achievement, proving our commitment to delivering the best possible service to our customers. We are delighted to have been named winners in a range of important industry recognised awards.
In 2023...we have been recognised with a Great Place to Work® certification, with specific accolades for women and for wellbeing.
We’re also a Gold and Silver Award winner at the UK National Contact Centre Awards.

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