BACK

" />

Category: featured-news

19th Sep 2023

We are delighted to be shortlisted for the NECCA Awards 2023 in four categories:

Service Team Leader
Inspirational Leader
People-Centric Organisation
Outsourced Contact Centre of the Year

The awards shine a light on North-East contact centres and recognise the achievements of individuals, teams and organisations. It’s an annual celebration of the people who have made North East Contact Centres among the best in the world.

Marco Jetmir Ndrecaj, Director of Contact Centre Services, said: “SSCL is very proud to be supporting the North East Contact Centre Awards, celebrating not just the incredibly talented people we have in this region, but the innovative solutions which help make North East Contact Centres among the best in the world”.

Privacy Overview

This website can utilise various cookies to enhance the user experience. The cookies that are categorized as necessary are stored on your browser automatically as they are essential for the working of basic functionalities of the website. There are also third-party cookies that help us analyse how you use this website and enhance your experience on the site. These cookies will be stored in your browser only with your consent. You also have the option to opt-in to using these cookies below. You can also opt-back out of these cookies at any time.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checbox-analytics	6 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional	6 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others	6 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-advertisement	6 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-necessary	6 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	6 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	6 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Performance

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_ga_W33JKN1KGQ	2 years	No description
previous_visit		Set when someone visits the website to track they have previously visited. It is used to hide the intro for those who have the cookie set and only has a single value (true).